Frequently Asked Questions

Orders & Delivery

How to place an order?

Select the product you want, add it to your cart, and proceed to checkout.

How much does delivery cost?

Delivery cost depends on the zone.

What are the delivery times?

Express delivery in Yerevan — same day or next day.

How to track my order?

Go to "My Orders" section in your account.

What payment methods are available?

We accept cash on delivery, bank cards and Idram.

Is it safe to pay with a card?

Yes, all payments are protected by SSL encryption.

How to return a product?

You can return a product within 14 days of receipt.

When will I get a refund?

Refunds are processed within 5-10 business days.

Can I exchange a product?

Yes, exchange is possible within 14 days.

How to register?

Click "Sign In" in the top menu and select "Register".

I forgot my password

On the login page, click "Forgot password?".

What is Market X?

Market X is an online marketplace in Armenia.

How to contact support?

You can email us at support@marketx.am.

How to become a seller?